M1 mobile sent Lawyer’s letter

18/03/2010 at 5:47 pm | Posted in recommendation | 8 Comments

I just got a lawyer letter from M1 Mobile Singapore. The letter which look like a very thin photocopy paper with dirty envelope says I owe M1 $400 despite many warnings. This is a disputed sum because the usage was not mine. The usage was for a Naruto contest which was supposedly made from my wife’s phone! Why would my wife do that? The M1’s filipino CSO told me to settle it with the service provider. The service provider (Ericson) is a scam.. the name itself a tell tale sign. After refusing to pay the disputed amount, M1 terminated my line.

I had used this number from M1 for 2 decades and suddenly my phone went dead. I had no choice but to go to another service provider but I can’t use my old number because M1 has put it in limbo. This has affected my business because my clients prefer to contact me by mobile. I am disappointed with M1 for causing me so much distress.

Sure… sending a lawyer’s letter to collect debts is nothing new in litigious Singapore… just make sure it is sent to someone who deserves it. Although, I must admit, I have never experienced this before from any service provider. There is no way I am going to pay $400. In fact, if this eventually end up in court, I will counter sue for all the distress that M1 has caused me. Wake up M1… you (and your lawyers) are nobody to scare me. I don’t need you to watch my soccer or use the phone.

As of now, M1 have resorted to use bill or debt collectors.  Come to think of it, I doubt if the first one is really a law firm. It is just unprofessional. All debt collection letters, approximately 5 of them I have promptly placed them in the dustbin upon receipt. haha.